Cars have always been a natural part of my life—not just as a means of transportation, but also as something that brings excitement and fun. That’s why I felt this work is not just about “selling products,” but about being able to be close to our customers’ daily lives. I find it rewarding that it has such a direct impact on people’s lives, and that’s what made me want to work in the automobile industry.

The biggest thing I realized during training was that while knowledge and skills are important, the attitude you have toward customers is even more crucial. Simply putting yourself in the customer’s shoes or being mindful of polite language can make a big difference in how you’re perceived. I want to always remember these basics and continue to put them into practice.

Before joining, based on the company briefing sessions and the website, I had the impression that this was a bright and friendly company. After joining, I found that to be exactly true. I could feel the strong camaraderie among employees and the generous support from senior colleagues. More than I had expected, the company has an open atmosphere where I feel reassured about working here.

If I were to give advice as a senior to new colleagues, I would say: focus on connecting with the people around you. Instead of carrying everything alone, asking for advice and helping each other makes work easier and provides more opportunities to learn. I also make it a point to create an approachable atmosphere so that others can feel comfortable talking with me.